Simple Methods to Fix Outlook Send Receive Error

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  • Updated on September 27th, 2022

Microsoft Outlook is the most popular and preferred email client for users to send and receive emails, manage their calendars, schedule meetings, save contacts, and do other tasks. It also includes the benefits of accessing and managing Microsoft Exchange Server emails. But what happens if you suddenly find an error message that You can’t send or receive an email message. The procedure to send and receive emails along with the attachments files gets stuck, and your working efficiency also gets stopped.

So, we have researched and found that multiple reasons are responsible for this Outlook Send Receive Error message. In this article, we will discuss the best methods to fix the Fix Outlook Send and Receive error. But suppose the corruption of the PST file is responsible for the error. In that case, we suggest you download Aryson PST Recovery Utility and restore all the mailbox data with its full structure and folders, including Inbox, contacts, drafts, journals, tasks, deleted items, outbox, notes, etc. download

Why Does Outlook Send/Receive Error Occur?

There are lists of reasons behind outlook send and receive Errors like:

  • Unstable Internet connectivity.
  • Wrong login credentials of Outlook account
  • It may be possible that third-party add-ins or anti-virus block processes.
  • Due to Corrupt or damaged Outlook data file(.pst)
  • The connection to the server was interrupted
  • MS Outlook cannot connect to your outgoing(SMTP) and incoming (POP) server.
  • The Outlook application needs to be updated

Different Methods to Fix Outlook Send Receive Error

Here are the common methods to help you resolve or troubleshoot an issue you may be facing when you send or receive an email message in MS Outlook 2019, 2016, 2013 and other older versions. You can try any of these methods to fix Outlook’s send/receive error.

Method 1: Turn-Off Windows Firewall and Antivirus Program

Windows Firewall and Antivirus Program may also be responsible for the Outlook send or receive the error. It blocks the process of sending and receiving email messages. Thus, follow the given steps to disable Windows Firewall and Antivirus applications.

  1. Search for the Control Panel and open it.
  2. Go to Network Connections.
  3. Here, right-click on the network connection and move to the Properties.
  4. In the Security tab, you will find the option to turn off the Firewall. Disable it.
  5. Once done, try to send or receive email messages and check whether your issue is fixed or not.

Method 2: Try to check the Phishing Emails

One of the common reasons behind the Outlook send receive error is the drop of suspicious emails from an unknown source. Its main target is to steal users’ personal information, but sometimes it also affects sending and receiving emails. Thus, it is always suggested to delete the spam emails from the mailbox before it harms you.

Common ways to detect the suspicious emails

  • Email message dropped from a public email domain
  • A domain name is misspelled.
  • The email is written badly.
  • Have suspicious attachments or links.
  • The message creates a sense of urgency

Method 3: Update or Change your email settings in Outlook

It may also be possible that your Outlook email setting needs to be corrected. Thus, check out these mentioned points to correct the Outlook Email Settings:

  1. Start the Outlook app and Click on File.
  2. Go to Account Settings>> Account Settings.
  3. In the Account Settings window, click on Change.
  4. Here, opt for More Settings and choose the Outgoing Server.
  5. Tick the My outgoing server (SMTP) requires authentication option.
  6. Also, enable the Log on to the incoming server before sending the mail option.
  7. Click Ok to finish the process.
  8. Now, restart the Outlook application and check if you can send emails or not.

Method 4: Open Outlook in Safe Mode

You can also fix the Outlook send/receive error message by running the MS Outlook in safe mode. It is a built-in feature of Outlook that lets users run the application with a limited set of features and has no extensions, so it will be helpful to troubleshoot issues. If your Outlook application shows some errors, you may launch it in safe mode to resolve them.

  1. Click on the Start button, and type Run.
  2. Open the Run app.
  3. Here, enter Outlook.exe /safe, and click OK.

Method 5: Clear Outbox and Change Server Timeout

By clearing the Outbox and changing the server timeout duration, you can fix the send or receive error in Outlook for Office 365. Follow the steps below to change the Outlook server timeout:

  1. Run the Outlook application and click on the File.
  2. Go to Account Settings>>Account Settings>>Change>>More Settings>>Advanced.
  3. In the Advanced tab, go to the Server Timeouts section and increase the Server Timeouts slider according to your requirement.

Method 6: Fix PST file Corruption Using Inbox Repair Tool

Sometimes, PST file corruption or damage is responsible for Outlook Outlook Send/Receive Error. So, you must repair an Outlook data file to resolve the Outlook error message.

Steps to Repair an Outlook Data file (.pst) file

  1. Exit Outlook and go to the location according to your Outlook version.
  • Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
  • Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
  • Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
  • Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
  • Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12
  1. Double-click on SCANPST.EXE to run it.
  2. Click on the Browse button to select the .pst file.
  3. Tap Start to initiate the scanning process.
  4. If the scanning process finds any errors, go for the Repair option.
  5. Note:- You can make a backup of scanned files before repairing.
  6. Click on the Repair button.
  7. Finally, the Outlook data file is repaired successfully.

The built-in inbox repair tool( ScanPST.exe) will help you to repair the Outlook PST file but on the smaller one. If you have a large PST file, your file may not be fixed manually. Therefore, you need a tested and secured tool to help you repair corrupt or damaged Outlook PST files, which are large.

Method 7: Repair PST file to Fix Outlook Send Receive Error

Aryson Outlook PST Repair Tool is the best and standalone utility to repair corrupt, damaged or inaccessible PST files. The software is tested up to 80GB file size and restored all the mailbox items like email messages, contact, calendar, tasks, and journals into a new PST file. It keeps the original folder structure and repairs PST files within a few simple clicks. In addition, you can save your recovered data into multiple formats like PST, MSG, MBOX, DBX, and EML. Plus, you can use the PST file of any Outlook versions like 2019, 2016, 2013, 2010, 2007, 2003, 2002, 2000, 98, and 97.

Steps to Resolve Outlook Send Receive Error By Repairing PST file

  1. Download & Run the Outlook PST Recovery Tool.
  2. Click the Open button to browse the Outlook data file(.pst).
  3. Choose the PST file from your system and click Open.
  4. Select the Recovery as per the level of PST file corruption.
  5. Check out the PST file details and click the Ok button.
  6. The software scans your selected PST file and shows the recovered folders.
  7. Check the folders in the preview panel you want to restore.
  8. Click Save to select the saving path and format.
  9. Once you have completed the selection process, click Ok.
  10. Finally, you have recovered data from the selected PST file.

Conclusion

Outlook send receive error can be easily fixed using the above-mentioned methods. All of them were performed and tested; thus, you should not worry about data deletion or corruption. However, if your PST file is already corrupted, you will have to use the PST File Repair Tool, which many professionals recommend to restore the PST file’s mailbox data.

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About The Author:

Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. He enjoys conducting research and generating information that assists database administrators, businesses, and novices in resolving issues with MS SQL Server, MySQL databases, Cloud Computing, and Microsoft Exchange.

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