How to Fix “imap.gmail.com is Not Working” Error- Quick Guide

Summary:- If you are trying to connect Gmail to Outlook or Thunderbird, and it cannot sync, it’s an issue. Even after trying hard, you may receive the notification “imap.gmail.com is not working”. Well, the issue is frustrating, however, it can be fixed easily. Go through the blog to learn why this IMAP error happened and how to fix it. We will discuss some easy troubleshooting tips along with a Google Workspace Backup Software. It ensures you can easily access your Gmail data across various platforms without needing IMAP configuration.

Gmail or Google Mail is a mostly used and user-friendly email platform. Even while taking backup from other email clients, Gmail serves as a medium. That’s where IMAP connects Gmail to all IMAP-enabled platforms, like Outlook, Thunderbird, etc. At the same time, IMAP is an Internet protocol. In this context, its main function is to let other email clients access Gmail mailbox data. However, there are situations when the ‘imap.gmail.com not working’ error occurs.

What is imap.gmail.com?

Before you get to know about the troubleshooting methods, here is an insight into imap.gmail.com in this context:

imap.gmail.com” is the IMAP server address for Gmail. It is used by various email platforms such as MS Outlook, Thunderbird, Apple Mail, etc. Moreover, this works on port 993 with SSL (Secure Sockets Layer) encryption. This lets you read email messages of Gmail without having to download them permanently.

So, when imap.gmail.com is not responding, your email client cannot fetch emails from your Gmail mailbox.

Why is imap.gmail.com Important for Email Access?

This table will clear most of your doubts regarding the imap.gmail.com is not working error. You will get to know how imap.gmail.com is related to and impactful on Gmail. Have a keen look and understand it:

Aspect

IMAP (imap.gmail.com)

What it is

IMAP bridges Gmail and external apps like Outlook

Function

If IMAP fails, your email app can’t read or sync Gmail

Data Storage

Helps in real-time email access, saving device space

Configuration Requirement

Misconfiguration is a common reason IMAP stops working

Security Controls

Missing permissions or app password causes IMAP failure

Access Mode

IMAP allows you to use Gmail even when the browser isn’t open

Backup Support

If IMAP is broken, automated backups can fail

Common Error Cause

Both ends (Gmail and IMAP client) must be configured correctly to avoid failure

A Quick Zist: IMAP protocol works like a translator between Gmail’s cloud and your destination email client. It can be problematic to sync emails between two platforms.

Why is imap.gmail.com Not Working?

The reason is not just one. Mentioned below are some common causes why your Gmail IMAP connection failed:

  • Gmail won’t connect if you have set incorrect IMAP/SMTP configuration.
  • If IMAP access is turned off in your Gmail account settings.
  • Additionally, sometimes poor internet connectivity can be the reason.
  • Maybe you are using an Outdated or corrupted email application.
  • Moreover, expired or incorrect security settings can block the connection.
  • Or, Google has blocked configuration as a security concern.

But do not worry! There are various ways to fix the issue without having to compromise your important data. Let us look at them one by one.

How Can I Fix ‘imap.gmail.com is Not Working’ Error?

In this section, we have discussed various troubleshooting tips for this error that you can try one by one. However, before choosing the right procedure, you must ensure the real cause of it.

1. Fix Your Internet Connection

The first thing a user should try is checking the internet connection. Because an unstable or poor internet often interrupts syncing or such operations. To fix it:

  • You can restart your router, or many users like to switch to a stronger network.
  • Better you avoid public Wi-Fi use or connecting to hotspots with poor bandwidth.
  • Also, evaluate your internet speed using any online tool like Speedtest.net.

2. Update Outdated Email Client Version

Another significant reason for the error ‘imap.gmail.com cannot be verified’ can be an outdated email app. This may cause compatibility issues with Gmail’s IMAP settings. So, update the email client you are configuring the Gmail account into.

For MS Outlook:

  1. Open Outlook > File > click on Office Account > find Update Options.
  2. Click on Update Now if any recent updates are available.

For Mozilla Thunderbird or Others:

Simply, visit the Mozilla website and download the latest version. However, be careful. If your email client is facing corruption issues, you may need to reinstall it completely.

3. Verify IMAP Settings in Gmail

You can also resolve imap.gmail.com is not working error by verifying IMAP settings in Gmail. There may be instances where the user unknowingly disabled or forgot to enable IMAP. Follow these steps to turn on IMAP:

  1. First, open Gmail on your browser and log in to your account.
  2. Click on the Gear icon > and then on See All Settings.
  3. Now, look for the Forwarding and POP/IMAP tab in Settings. Open it.
  4. Under the IMAP Access section, select the Enable IMAP option.
  5. At last, click on Save Changes.

4. Re-Check IMAP/SMTP Configuration

Use this table to verify that your email application is using the correct Gmail server settings:

Type 

Server Address

Port

Encryption

IMAP (Incoming)

imap.gmail.com

993

SSL

SMTP (Outgoing)

smtp.gmail.com

465 or 587

SSL/TLS

Moreover, enable authentication for the outgoing server (SMTP) to prevent the imap.gmail.com is not responding error. Furthermore, recheck your Gmail address that you provided as the username.

5. Use App Password or Allow Only Less Secure Apps

Sometimes, Google may block connections from older applications due to security concerns. So, you can fix it by:

  • Visit ( https://myaccount.google.com/lesssecureapps.)
  • There, enable Less Secure App Access (Note: If two-factor authentication is enabled, this setting may be disabled by default.)
  • If you have set 2FA on your Gmail account, create an app password to log in. This App password lets you configure accounts securely, so do not use your real account password.

6. Update SSL Encryption Certificate

If your SSL certification is outdated or invalid, this can also break the connection between Gmail and another email client. So, you must ensure that:

  • SSL encryption is enabled in your client.
  • Also, use the correct ports as given in the table above.
  • If your client reports any SSL issues, update the certificate.

7. Remove and Add Your Gmail Account Again

If the issue of imap.gmail.com is not working still persists, remove the account encryption and re-configure it. Do as the steps follows:

  1. If using Outlook, go to File > Account Settings > Account Settings.
  2. Here, select the added Gmail account > Click on Remove.
  3. Add account again > Use Manual Setup to enter IMAP settings
  4. Once you have re-added, click on Send/Receive All Folders to sync.

8. Migrate Gmail Email to PST Directly- Professional Solution

If you are facing the imap.gmail.com not working error, choose an easy solution to access Gmail data in Outlook or Thunderbird. Aryson Google Workspace Backup Software eliminates the need for configuration and provides direct access to data. This software also facilitates users to migrate Gmail emails to Outlook PST or Thunderbird within a few simple steps.

Besides, you can also import Gmail data to Yahoo Mail, G Suite, Office 365, and many more IMAP accounts. Moreover, the best features of the tool are that it allows selective migration and removes duplicates easily. You can also manage attachment files without risk of losing them.

You can prevent imap.gmail.com is not working error with this procedure:

  1. Download the G Suite Backup Tool on your PC and run it.Google Workspace Backup Software
  2. To migrate only emails, log in to your Gmail account.
  3. Check the email folders you want to migrate in Outlook. Click Next.
  4. Here, choose PST/Thunderbird/MBOX/etc, for output.
  5. You can also use the built-in filters and options to get precise results.
  6. At last, click on Download to begin Gmail data export.

How to Prevent imap.gmail.com is Not Responding Errors?

You must follow these measures to ensure this does not happen in future again:

  • Make sure you create regular backups of Gmail data using backup tools or Google Takeout.
  • Additionally, you must avoid frequent switching between devices while emails are syncing.
  • It’s very important to maintain sufficient Gmail storage, as low storage space may affect the sync process.
  • And, finally, use the updated security protocols like OAuth2 or App Passwords.

Conclusion

This write-up is all about how to resolve imap.gmail.com is not working error. We have tried our best to get all your queries answered, and you may get rid of this easily. The blog described multiple manual troubleshooting steps to fix the error; however, not always work. Therefore, one can use backup software to directly import Gmail emails to Outlook or Thunderbird. No more configuration complications, nor fear of data loss.

Frequently Asked Questions:-

Q1. Why is imap.gmail.com not working in Outlook or Thunderbird?

Ans- The imap.gmail.com server may not work due to diverse reasons. It may be incorrect server settings, disabled IMAP, outdated email clients, or blocked sign-ins by Google. Therefore, you need to find what is causing this error on your PC.

Q2. How do I enable IMAP access in Gmail settings?

Ans- To enable IMAP access: Open Gmail > Settings > See all settings > Click on “Forwarding and POP/IMAP” > Enable IMAP > Save Changes.

Q3. What are the correct IMAP settings for Gmail?

Ans- These are correct IMAP settings for configuration- Incoming server: imap.gmail.com, Port: 993, Encryption: SSL/TLS; Outgoing server: smtp.gmail.com, Port: 465 or 587, Encryption: SSL/TLS.

Q4. How do I migrate Gmail data to Outlook without IMAP?

Ans- You can use Aryson G Suite Backup Tool for direct migration without IMAP configuration. Moreover, it is a secure and easy-to-use software for all tech-savvy and non-tech users.

5/5 - (2 votes)

About The Author:

Rohan Wiese is a Technical Writer at Aryson Technologies. He is an expert Email Forensic, Cloud Computing, and a passionate nerd with over 10 years of experience in technical content writing. He writes about Cloud Migration, Database Recovery, Email Backup, Windows, Mac, and Tech.

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