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Written By Rohan Wiese
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Updated on May 24th, 2025
Gmail or Google Mail is a mostly used and user-friendly email platform. Even while taking backup from other email clients, Gmail serves as a medium. That’s where IMAP connects Gmail to all IMAP-enabled platforms, like Outlook, Thunderbird, etc. At the same time, IMAP is an Internet protocol. In this context, its main function is to let other email clients access Gmail mailbox data. However, there are situations when the ‘imap.gmail.com not working’ error occurs.
Before you get to know about the troubleshooting methods, here is an insight into imap.gmail.com in this context:
“imap.gmail.com” is the IMAP server address for Gmail. It is used by various email platforms such as MS Outlook, Thunderbird, Apple Mail, etc. Moreover, this works on port 993 with SSL (Secure Sockets Layer) encryption. This lets you read email messages of Gmail without having to download them permanently.
So, when imap.gmail.com is not responding, your email client cannot fetch emails from your Gmail mailbox.
This table will clear most of your doubts regarding the imap.gmail.com is not working error. You will get to know how imap.gmail.com is related to and impactful on Gmail. Have a keen look and understand it:
Aspect |
IMAP (imap.gmail.com) |
What it is |
IMAP bridges Gmail and external apps like Outlook |
Function |
If IMAP fails, your email app can’t read or sync Gmail |
Data Storage |
Helps in real-time email access, saving device space |
Configuration Requirement |
Misconfiguration is a common reason IMAP stops working |
Security Controls |
Missing permissions or app password causes IMAP failure |
Access Mode |
IMAP allows you to use Gmail even when the browser isn’t open |
Backup Support |
If IMAP is broken, automated backups can fail |
Common Error Cause |
Both ends (Gmail and IMAP client) must be configured correctly to avoid failure |
A Quick Zist: IMAP protocol works like a translator between Gmail’s cloud and your destination email client. It can be problematic to sync emails between two platforms.
The reason is not just one. Mentioned below are some common causes why your Gmail IMAP connection failed:
But do not worry! There are various ways to fix the issue without having to compromise your important data. Let us look at them one by one.
In this section, we have discussed various troubleshooting tips for this error that you can try one by one. However, before choosing the right procedure, you must ensure the real cause of it.
The first thing a user should try is checking the internet connection. Because an unstable or poor internet often interrupts syncing or such operations. To fix it:
Another significant reason for the error ‘imap.gmail.com cannot be verified’ can be an outdated email app. This may cause compatibility issues with Gmail’s IMAP settings. So, update the email client you are configuring the Gmail account into.
For MS Outlook:
For Mozilla Thunderbird or Others:
Simply, visit the Mozilla website and download the latest version. However, be careful. If your email client is facing corruption issues, you may need to reinstall it completely.
You can also resolve imap.gmail.com is not working error by verifying IMAP settings in Gmail. There may be instances where the user unknowingly disabled or forgot to enable IMAP. Follow these steps to turn on IMAP:
Use this table to verify that your email application is using the correct Gmail server settings:
Type |
Server Address |
Port |
Encryption |
IMAP (Incoming) |
imap.gmail.com |
993 |
SSL |
SMTP (Outgoing) |
smtp.gmail.com |
465 or 587 |
SSL/TLS |
Moreover, enable authentication for the outgoing server (SMTP) to prevent the imap.gmail.com is not responding error. Furthermore, recheck your Gmail address that you provided as the username.
Sometimes, Google may block connections from older applications due to security concerns. So, you can fix it by:
If your SSL certification is outdated or invalid, this can also break the connection between Gmail and another email client. So, you must ensure that:
If the issue of imap.gmail.com is not working still persists, remove the account encryption and re-configure it. Do as the steps follows:
If you are facing the imap.gmail.com not working error, choose an easy solution to access Gmail data in Outlook or Thunderbird. Aryson Google Workspace Backup Software eliminates the need for configuration and provides direct access to data. This software also facilitates users to migrate Gmail emails to Outlook PST or Thunderbird within a few simple steps.
Besides, you can also import Gmail data to Yahoo Mail, G Suite, Office 365, and many more IMAP accounts. Moreover, the best features of the tool are that it allows selective migration and removes duplicates easily. You can also manage attachment files without risk of losing them.
You can prevent imap.gmail.com is not working error with this procedure:
You must follow these measures to ensure this does not happen in future again:
This write-up is all about how to resolve imap.gmail.com is not working error. We have tried our best to get all your queries answered, and you may get rid of this easily. The blog described multiple manual troubleshooting steps to fix the error; however, not always work. Therefore, one can use backup software to directly import Gmail emails to Outlook or Thunderbird. No more configuration complications, nor fear of data loss.
Ans- The imap.gmail.com server may not work due to diverse reasons. It may be incorrect server settings, disabled IMAP, outdated email clients, or blocked sign-ins by Google. Therefore, you need to find what is causing this error on your PC.
Ans- To enable IMAP access: Open Gmail > Settings > See all settings > Click on “Forwarding and POP/IMAP” > Enable IMAP > Save Changes.
Ans- These are correct IMAP settings for configuration- Incoming server: imap.gmail.com, Port: 993, Encryption: SSL/TLS; Outgoing server: smtp.gmail.com, Port: 465 or 587, Encryption: SSL/TLS.
Ans- You can use Aryson G Suite Backup Tool for direct migration without IMAP configuration. Moreover, it is a secure and easy-to-use software for all tech-savvy and non-tech users.
About The Author:
Rohan Wiese is a Technical Writer at Aryson Technologies. He is an expert Email Forensic, Cloud Computing, and a passionate nerd with over 10 years of experience in technical content writing. He writes about Cloud Migration, Database Recovery, Email Backup, Windows, Mac, and Tech.
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