Windows Live Mail Not Working? Here’s How to Fix It Quickly

Windows Live Mail is a discontinued email client developed by Microsoft. Following the discontinuation of the Windows Live brand, users began encountering various glitches & compatibility issues with this email client. In this article, we will address all those issues and discuss some of the common causes behind them. Along with that, this blog covers some manual troubleshooting methods to fix Windows Live Mail not working issues and explains the use of the Aryson EML Converter Tool to safely migrate the data from Windows Live Mail to other email platforms.

Symptoms of Windows Live Mail Stopped Working Issue

The user gets to know that their Windows Live Mail is not working properly when one of the following issues takes place. 

  • Users see error codes like 0x800CCC0F, 3219, 0x800CCC0B, or 0x8007007A.
  • Moreover, the application might crash, freeze, or become unresponsive.
  • Missing emails & folders are one of the most common issues of Windows Mail users.
  • Furthermore, users can’t send or receive emails from their configured accounts.
  • The application fails to authenticate outgoing emails due to missing server authentication settings.
  • Emails might get stuck in the Outbox and fail to deliver to the recipient.
  • Also, the application might fail to connect to incoming/outgoing mail servers altogether.

Common Causes of Windows Live Mail to Stop Working

First, let us identify the root causes of the Windows Live Mail issues to resolve them efficiently.

  • Network connectivity issues, such as slow speed or frequent disconnections.
  • Wrong registry settings or missing registry keys can also affect Windows Live Mail.
  • Incorrect POP settings, firewall blocking, or third-party antivirus suites.
  • Furthermore, a faulty Windows Live Mail installation affects the connection to the server.
  • A sudden server update can cause the mail app to become unable to sync. 

Now, from the above causes, identify the reason you are facing issues with Windows Live Mail. Refer to the upcoming recovery methods & choose a suitable fix as per the cause.

How to Fix Windows Live Mail Not Working?

In this section, we will mainly focus on the most effective fixes to resolve Windows Live Mail errors.

  • Reconfigure the Email Account Settings
  • Repair or Reinstall Windows Live Mail
  • Use an Advanced EML Converter Software

Read through each of these methods carefully and try them as per the cause of the problem. In case the manual troubleshooting does not help, it is better to use the automated software mentioned below.

Fix 1: Adjust the Email Account Settings

Sometimes, even incorrect server settings can lead to the Windows Live Mail is not working issue. You can resolve this problem by removing the existing account & reconfigure it with the correct server details. This method allows users to resolve the ongoing connection & syncing errors in just a few seconds. Follow the steps listed below to resolve the issue. 

How to Set up the Email Account in Windows Live Mail Again

  1. Firstly, run Windows Live Mail & click on the Accounts tab.
  2. After that, right-click on the problematic email account >> select Remove >> click OK.
  3. Next, click Email under the + and @ icon to add the account again.
  4. Now, provide the valid email address & password under Add your email accounts >> click Next.
  5. Furthermore, in the Configure server settings section, enter the correct incoming & outgoing server details.
  6. After that, click Next >> Finish to complete the account setup.
  7. At last, restart Windows Live Mail & check if the Windows Live Mail not responding issue is resolved.

Fix 2: Repair or Reinstall Windows Live Mail

The Windows Essentials Suite provides users with a built-in feature that allows them to repair their installation. This feature can fix Windows Live Mail not working issue without the need to reinstall it. If the repair does not work, you can simply reinstall the application to resolve the severe software conflicts & corrupt installation files. Follow the steps below carefully to repair Windows Live Mail.

Steps to Repair or Reinstall Windows Live Mail

  1. Firstly, press Windows + R on your keyboard & type appwiz.cpl, then press Enter.
  2. After that, find Windows Live Essentials in the Programs and Features window.
  3. Next, right-click on Windows Live Mail >> choose the Uninstall/Change option.
  4. Now, click on the Repair option and wait for the process to complete.
  5. Furthermore, if the repair does not resolve the issue, proceed to uninstall the application completely.
  6. After that, download and reinstall Windows Essentials 2012 from a trusted source.
  7. At last, open and run Windows Live Mail as an Administrator in compatibility mode and re-configure your account.

Note: As we know, Windows Live Mail is no longer supported by Microsoft, and many users are considering migrating to Office 365. With the help of the Aryson EML Converter Tool, such users can easily batch-convert their EML files to PST format. Also, IT professionals can perform direct migration of EML files to Office 365, Gmail, Outlook Live, IMAP, and other email clients.

Conclusion

In the above article, we discussed some of the potential reasons for Windows Live Mail not working & explored various manual troubleshooting methods to fix the problem. Now, the choice of method varies from user to user. For some, the reconfiguration works very well. Whereas others require reinstalling Windows Live Mail on their system. 

FAQs

Q1. Why is Windows Live Mail not working after a Windows 10 update?

Ans- Most users started experiencing Windows Live Mail issues after installing the latest Windows 10 updates, which can interfere with the application’s compatibility and connection settings.

Q2. What causes emails to get stuck in the Windows Live Mail Outbox?

Ans-Emails may get stuck in the Outbox when you try to send media attachments from OneDrive. You can fix this by deleting the stuck email from the Outbox, using the Attach file option instead of the Photo album option, or reconfiguring the account. 

Q3. How do I fix the authentication error in Windows Live Mail?

Ans- Select the email account on which you receive the authentication error, click Properties, go to the Server tab, check the “My server requires authentication” checkbox under the Outgoing Mail Server section, and click OK.

Q4. Can I repair Windows Live Mail without reinstalling it?

Ans- Yes, the Windows Essentials Suite has a built-in repair feature that can fix Windows Live Mail not sending emails without requiring a full reinstallation of the suite.

Q5. What should I do if none of the manual fixes resolve the Windows Live Mail issue?

Ans- If manual troubleshooting does not help, you can use an EML Converter Tool to batch-convert your EML files to PST or other formats and migrate your data to Outlook, Gmail, Office 365, or other modern email platforms.

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About The Author:

Rohan Wiese is a Technical Writer at Aryson Technologies. He is an expert Email Forensic, Cloud Computing, and a passionate nerd with over 10 years of experience in technical content writing. He writes about Cloud Migration, Database Recovery, Email Backup, Windows, Mac, and Tech.

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